The Stor-House COVID-19 Update

The Stor-House is changing its operations to comply with the Washington State Stay Home, Stay Healthy Order, issued by the Governor on March 23, 2020, as a result of the coronavirus disease 2019 (COVID-19) outbreak.

Effective Wednesday, March 25, 2020, our leasing office will be closed to the public until further notice. One employee will remain onsite during normal business hours to conduct routine cleaning and ensure security.

Existing customers with keys and gate access codes will continue to have access to their storage units. Stor-House employees remain available by telephone and email to answer questions, take payments, and conduct business operations.

If you are a current or prospective customer, please contact our stores by phone or email. Many of the services we provide in our stores, including taking a payment and renting a storage unit, we can do online or over the phone.

The health and safety of our customers and employees is among our highest priorities. During this time we continue to take the following steps to help fight the spread of this virus.

  1. We are maintaining safe distances between employees and customers by closing our leasing offices.
  2. We perform routine environmental cleaning of our stores:
    • Employees are required to sanitize their hands regularly
    • Employees routinely clean all frequently touched surfaces, such as workstations, keyboards, telephones, bathrooms, and door and equipment handles, keypads, and elevator call buttons.
  3. Improved support policies are in place for our team members:
    • Sick employees are asked to take paid time off and stay at home
    • Employees who are unwell or exhibiting symptoms of illness are asked to go home immediately.
  4. Posters that encourage hand hygiene to help stop the spread of disease are placed at the entrance to the workplace and in other conspicuous locations throughout the workplace.

We will continue to update our response to this outbreak as conditions change. In the meantime, we are proud to be a responsible member of the community, because strength in our sense of community will carry us through a difficult time.

Yours Truly,

The Stor-House Team

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