The Stor-House Self Storage Customer Reviews
We strive to make every customer interaction a positive experience at The Stor-House Self Storage. No matter if we’re renting a unit, securing a reservation for a Free Move-In Truck rental, or accepting deliveries on behalf of a customer. We make sure to exceed your expectations at every opportunity. You can also check us out on our review sites directly, including Yelp and Google.
I got a storage unit here a few months ago and I am loving it! The move in day process was super easy, they had all the paperwork ready and had one employee show my boyfriend to the unit while I filled out the forms to save us time. They allow you to borrow a truck on your move in day, it was extremely convenient if you’re able to return the truck before the end of the day- this was no problem for us with their Saturday hours. The security seems good, I have no fear for my possessions. The after hours access is the major game changer, the big chain in Seattle area has horrible hours for folks who work traditional business hours. I’ve been able to stop after work, after dinner with friends, weekends, etc. and their location right off 405 makes it a quick trip from when I’m coming from the east side or seattle. So stress free- will continue to use stor house even though I don’t live very close to them!
The Stor-House in Bellevue is the absolute best! Kim, Steven and Ajit are all awesome! The facilities are so well kept, the pricing is better than reasonable. The money I spend for my commercial warehouse space each month is the best value and can’t imagine what I would do without the Stor-House. I would recommend them a thousand times over again!
I can’t say enough great things about this place. James and another young lady dont know her name but my gosh talk about the best service I have EVER had. We rented the largest unit was great to store for a 2700 sq ft 4 bed home. If we ever need storage service again we will not hesitate to use them. Not to mention they give you a move in truck to use the entire day for free. Thank you for making a great experience during this difficult time. Deanna & Fernando Lopez
Outstanding customer service from my first call to moving out. I worked multiple times with Manager James and Asst Manager Ginger. Both were above expectations and experiences I’ve had elsewhere. I will go out of my way to utilize this storage facility if I need to use one again. Thanks! Cam
Out of all military and civilian moves I’ve made, and all the storage locations I’ve used, this one blows them all out of the water. Wow. Service is impeccable. Units are all clean and in good working order. The location even has a free truck if you need it. Bathrooms are CLEAN AND STOCKED. This place is a unicorn of self storage
As a single mom who works full time, I was feeling incredibly stressed when it came time for me to pack up my 3 bedroom apartment and move. Will at Stor-House was amazingly helpful when it came to picking the storage unit that would be right for my needs. He didn’t even make me feel bad when I asked him to show me yet another (and another) unit. He also joked around with my daughter who was way too bored looking at storage units. The use of the moving truck was amazing. The truck was new, clean and smelled nice. Which typically is NOT the case with moving trucks. The facility looked clean and well taken care of. I feel confident that my possessions are in good hands at Stor-House.
I lived in Renton for years and when I moved to Tacoma I continued to use Stor House due to how wonderful the facility is. I have had multiple storage units over the years at this location and recently cleared out the last one, it was an extremely bitter sweet moment! The facility is clean, well managed and growing so there are a lot size options for storage. They have a bunch of moving supplies for sale in their lobby and they offer shredding services as well. I have recommended family and friends here over the years and they all agree, Stor House in Renton is the best storage facility they have ever used. The care and consideration Richie and Jose give their customers is beyond. It was the only bill I did not mind paying due to how pleasant they were. Thank you Jose and Richie for always being positive and a joy to work with! If you need to store any of your belongings, short or long term, this is your spot!
The Stor-House Self Storage – Puyallup, WA, is the best and safest place for storage. James Covert the manager goes above and beyond to take care of his customers. He helped me out on multiple occasions to help with my storage needs. I would highly recommend ANYONE to use this business. James takes customer care, customer service to highest level of standards. Thank you James for helping me out and having flexible time available for me during your construction. I was able to get all my belongings into storage during your busiest time of construction. We need more community-based and family friendly businesses like this in our cities. Thank you so much James!
Really great storage place. Always clean, always well-lit, never spooky or creepy in any way (some storage places feel just…creepy, but not here). The staff is always pleasant, helpful and friendly. They work to accomodate and customer service is an UNDERSTATEMENT at this facility.
Awesome, Awesome, Awesome!! Tony and his staff are amazing. I would not of expected this from a storage company. They did so many things for me during a very stressful remodel that I can’t say enough! Thank you so much and please continue to conduct yourselves in the way you do. To the owners of Stor House, great staff and they all deserve a big bonus or party!!!
Simply the best experience I’ve had with any storage facility. Great facility, exceptional staff, and a very good overall value.
The staff here are awesome. We’ve been using the Stor-House for temporary storage once a year for the last few years. They are very quick to help and are very professional. The property is in very good shape, no damage inside the units, no damage to the outside units, even the paint is in good shape! If you need storage, this is a very safe and secure place to rent.
I rented from the Stor House for about a year. They have excellent customer service from the initial time I moved my items in until I left. What I appreciated from the team is their professionalism in answering my questions and assistance with my payments. I would recommend the place to anyone who wants good customer service and price for storage. I would rent from them again if I ever needed to rent a storage. Very satisfied customer!!!