Friendly customer service
As a single mom who works full time, I was feeling incredibly stressed when it came time for me to pack up my 3 bedroom apartment and move. Will at Stor-House was amazingly helpful when it came to picking the storage unit that would be right for my needs. He didn’t even make me feel bad when I asked him to show me yet another (and another) unit. He also joked around with my daughter who was way too bored looking at storage units. The use of the moving truck was amazing. The truck was new, clean and smelled nice. Which typically is NOT the case with moving trucks. The facility looked clean and well taken care of. I feel confident that my possessions are in good hands at Stor-House.
I lived in Renton for years and when I moved to Tacoma I continued to use Stor House due to how wonderful the facility is. I have had multiple storage units over the years at this location and recently cleared out the last one, it was an extremely bitter sweet moment! The facility is clean, well managed and growing so there are a lot size options for storage. They have a bunch of moving supplies for sale in their lobby and they offer shredding services as well. I have recommended family and friends here over the years and they all agree, Stor House in Renton is the best storage facility they have ever used. The care and consideration Richie and Jose give their customers is beyond. It was the only bill I did not mind paying due to how pleasant they were. Thank you Jose and Richie for always being positive and a joy to work with! If you need to store any of your belongings, short or long term, this is your spot!
The Stor-House Self Storage – Puyallup, WA, is the best and safest place for storage. James Covert the manager goes above and beyond to take care of his customers. He helped me out on multiple occasions to help with my storage needs. I would highly recommend ANYONE to use this business. James takes customer care, customer service to highest level of standards. Thank you James for helping me out and having flexible time available for me during your construction. I was able to get all my belongings into storage during your busiest time of construction. We need more community-based and family friendly businesses like this in our cities. Thank you so much James!
Really great storage place. Always clean, always well-lit, never spooky or creepy in any way (some storage places feel just…creepy, but not here). The staff is always pleasant, helpful and friendly. They work to accomodate and customer service is an UNDERSTATEMENT at this facility.
Awesome, Awesome, Awesome!! Tony and his staff are amazing. I would not of expected this from a storage company. They did so many things for me during a very stressful remodel that I can’t say enough! Thank you so much and please continue to conduct yourselves in the way you do. To the owners of Stor House, great staff and they all deserve a big bonus or party!!!
Simply the best experience I’ve had with any storage facility. Great facility, exceptional staff, and a very good overall value.
The staff here are awesome. We’ve been using the Stor-House for temporary storage once a year for the last few years. They are very quick to help and are very professional. The property is in very good shape, no damage inside the units, no damage to the outside units, even the paint is in good shape! If you need storage, this is a very safe and secure place to rent.