Exceeds Expectations!

Friendly customer service

Self Storage Customer Reviews & Testimonials

We strive to make every customer interaction a positive experience at The Stor-House Self Storage. No matter if we’re renting a unit, securing a reservation for a Free Move-In Truck rental, or accepting deliveries on behalf of a customer. We make sure to exceed your expectations at every opportunity.

Rachel H.

As a single mom who works full time, I was feeling incredibly stressed when it came time for me to pack up my 3 bedroom apartment and move.  Will at Stor-House was amazingly helpful when it came to picking the storage unit that would be right for my needs. He didn’t even make me feel bad when I asked him to show me yet another (and another) unit.  He also joked around with my daughter who was way too bored looking at storage units.

The use of the moving truck was amazing. The truck was new, clean and smelled nice. Which typically is NOT the case with moving trucks. The facility looked clean and well taken care of.  I feel confident that my possessions are in good hands at Stor-House.

Rachel H.Renton, WAYelp
Linnea T.

Great experience here! Reasonable rates, easy automatic payment option, very secure and clean facilities. The management is also super helpful during your move-in to help make the process of schlepping boxes a little less stressful!

Linnea T.Kirkland, WAYelp
Gary S.

Secure. Clean. Well operated. Competitively priced. Easy to set up. I really like the easy payments online.

Gary S.Google
Kristin B.

Really great storage place. Always clean, always well-lit, never spooky or creepy in any way (some storage places feel just…creepy, but not here). The staff is always pleasant, helpful and friendly. They work to accomodate and customer service is an UNDERSTATEMENT at this facility.

Kristin B.Bellevue, WAYelp
Vikram D.

Awesome, Awesome, Awesome!! Tony and his staff are amazing. I would not of expected this from a storage company. They did so many things for me during a very stressful remodel that I can’t say enough! Thank you so much and please continue to conduct yourselves in the way you do. To the owners of Stor House, great staff and they all deserve a big bonus or party!!!

Vikram D.Bellevue, WAYelp
Sue R.

I have been a customer of Stor-House in Richland for over 6 1/2 years.  I have been truly satisfied with the customer service Dan has provided all these years.  I have always felt my items were secured at all times in my storage unit.  I would highly recommend this storage location to any family and friends.

Sue R.Richland, WAYelp
Erika P.

The staff here are awesome.  We’ve been using the Stor-House for temporary storage once a year for the last few years.  They are very quick to help and are very professional.  The property is in very good shape, no damage inside the units, no damage to the outside units, even the paint is in good shape!  If you need storage, this is a very safe and secure place to rent.

Erika P.Renton, WAYelp